Refund Policy
 

Last updated: August 25th 2026

All tattoo services and deposits are final. By booking an appointment or receiving a tattoo, you agree to the following.

No Refunds:

Tattooing is a permanent, custom service performed on your body and cannot be returned, undone, or resold. For that reason, all sales are final and we do not offer refunds on completed work, in-progress work, or services already rendered.

Deposits:

• A deposit of $75 is required to book an appointment. This deposit is non-refundable.

• Your deposit is applied toward the final cost of your tattoo.

• If you cancel or reschedule with less than 24 hour notice, or do not show up for your appointment, your deposit is forfeited and a new deposit is required to rebook.

• Deposits are also forfeited if you arrive without valid ID, arrive impaired by drugs or alcohol, or are unable to be tattooed for a health reason you did not disclose.

Design Approval:

You will review and approve the design, size, and placement before any work begins. Once you approve and we start tattooing, the work is final. Changes of mind about style, color, wording, spelling (once you've approved it), or placement after the fact are not grounds for a refund.
 

Healing, Aftercare, and Your Body:

Every person's skin heals differently, and much of how a tattoo settles is outside our control once you leave the studio. You are responsible for following the aftercare instructions provided. The following are not the studio's responsibility and are not eligible for a refund:

• Ink rejection, blowout, fading, or patchiness caused by your skin type or your body's healing response.

• Infection, scarring, or poor healing caused by improper aftercare, picking, sun exposure, swimming, or not following instructions.

• Dissatisfaction that appears after a fully healed, approved tattoo.

Touch-Ups:

We stand behind our work. If a healed tattoo needs a minor touch-up due to normal healing, we offer discounted touch-ups within 15 days of your original appointment, at our discretion. Touch-ups outside this window, or needed because of poor aftercare, are charged at our normal rate. A touch-up is not a refund and does not create a right to one.
 

Questions:

Reach us at info@khoylastudio.com or 412-219-2037 before your appointment if anything here is unclear. We're happy to walk you through it.